ABOUT OVERSEAS

Shopping Guide for Overseas Customers

■International Orders

The Attic online store supports overseas shopping outside of Japan. However, please understand the store is not a complete multilingual support.


■Shipment

All orders will be shipped via UPS.
※ We will choose the shipping company depending on the situation of delivery. Customers will not be able to choose the shipping company.

Please 5-12 days is the estimated time of arrival for all orders.
※ If you have any questions, please do not hesitate to contact us.


■Shipping costs

The shipping fee is a flat rate of ¥4,000.
※ If ordering large number of items or any other situations in which may require a large shipping fee, an additional estimate cost may be provided.


■Payment options

For overseas shipments, we only accept payment by credit card.


■Cancellations and Returns

・About Cancellation
Cancellations cannot be accepted once order is completed. Please make sure to check size, color, price, quantity, etc. before completing your order.

・We do not accept returns or exchanges of products unless initial defects.
Once a product is received, please check it immediately to make sure the item is correct and not damaged. If the product received is incorrect, or damaged (defective) due to an accident, please contact us within 7 days.
If tags attached are removed from the product, returns will not be accepted.

※ Returns will not be accepted if the item is damaged or stained due to customer's reason.

・Return shipping costs
If the item received is incorrect, defective, or damaged during shipping, the shipping cost will be covered by Attic online store.